Privacy Policy
This policy explains how Manchester Plumber 247, a trading name of Frontline Cleaning Solutions Ltd, 15 Avon Street, Oldham, OL8 1XN, handles your personal information. We are the data controller for the information described here, and we handle it in line with UK GDPR and the Data Protection Act 2018.
What we collect
- Your name, phone number and email address
- Your address or postcode, so we can attend and quote accurately
- Details of the plumbing problem, including any photos you send us
- Records of work carried out and payments made
- Basic technical information from this website, such as pages visited
Why we use it
We use your information to respond to enquiries, attend call-outs, quote and carry out work, arrange payment, and keep records of jobs completed. Our lawful bases are performance of a contract with you, our legitimate interests in running the business and responding to enquiries, and compliance with legal obligations such as tax record keeping.
Who we share it with
We do not sell your information. We may share it with suppliers, our accountant, our insurer, or where required by law. If you are a tenant and we were instructed by your landlord or letting agent, we will report back to them on the work carried out.
How long we keep it
Enquiries that do not lead to work are usually deleted within 12 months. Records relating to completed work and payment are kept for at least six years, as required for tax and insurance purposes.
Your rights
You have the right to ask for a copy of the information we hold about you, to have it corrected or erased, to restrict or object to how we use it, and to data portability where applicable. To exercise any of these, contact us at danut81.ct@gmail.com or 07732 778726.
If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
Details of the cookies used on this website are set out in our Cookie Policy.
Manchester Plumber 247 is a trading name of Frontline Cleaning Solutions Ltd, 15 Avon Street, Oldham, OL8 1XN